Terms and Conditions

Terms and Conditions

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the RadCrit, a product of Multi – Media Training (“Provider/Owner”), website located at the domain name www.radcrit.co.za (“the Website”).

Use of our Website


Your use of this web site constitutes your agreement to the terms and conditions shown below, which may be subject to change from time to time.  By using the Website and by clicking on the “Register” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions. If you do not agree with these terms and conditions then you are not authorized to use this Web site. You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Description of goods and services

Multi – Media Training is a business that supplies training courseware, as well as online training courses through their Radcrit e-commerce website.


To register as a user, you must provide a unique username and password and provide certain information and personal details. You will need to use your unique username and password to access the Website in order to purchase Training Courses, complete a Training Course and do assessments. You agree and warrant that your username and password shall be used for personal use only and not be disclosed by you to any third party.

We respect your privacy and will take reasonable measures to protect it, as more fully detailed below.

Should you decide to register as a user on the Website, we may require you to provide us with personal information which includes but is not limited to –

  • your name and surname;
  • your professional registration number (HPCSA number for SA customers)
  • student number (for students registered at a University)
  • your email address;
  • your mobile number

Order processing


A person with or without a valid HPCSA registration number can order Training Courses via our shop on the website.


Universities order Training Courses via their procurement process.

Students enrolled at an University that have purchased Radcrit’s Training Courses will receive an access code from the University to activate their account on the website.

Payment Options


We are committed to providing secure online payment facilities.  Card transactions will be acquired for Multi – Media Training via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Payments to unlock training courses can be done via –

  • debit card (Visa and MasterCard)
  • credit card (Visa and MasterCard)
  • direct bank deposit or electronic funds transfer: if you pay via direct bank deposit or electronic funds transfer, a 3 day waiting period will apply before a course/s will be unlocked.
  • cash payment: if you pay with cash, a 3 day waiting period will apply before a course/s will be unlocked.


Universities will be invoiced for courses purchased. Courses will be unlocked once full payment has been received.

Cancellation and Refunds policy

Courses paid with debit or credit card cannot be cancelled, as the purchase process is automated and can unfortunately not be reversed.

If a course was bought with EFT or Cash option, the transaction can be cancelled before payment has been done by requesting cancellation via email to info@radcrit.co.za.

Delivery policy

On receipt of payment, requests will be processed within 3 days for EFT and Cash payment and immediately for Card transactions. Progress of the transaction will be confirmed by email.

Disclaimer of Warranty

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content

The use of any product bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss which may be sustained as a result of using the products sold on the Website.

The contents of this site are provided as is without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called Providers, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Privacy Policy

 We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Research Data

By accepting the Terms and Conditions, the user hereby gives permission that the user’s  scores may be used as research data for analysis of overall user trends and performance. The user’s personal data will be anonymous in reporting of the results in a publication or presentation.

Cookie/Tracking Technology

 What is a cookie?

A cookie is a basic text file that is stored on your device (computer, mobile phone, tablet or other) by a website’s server. Each cookie is unique to your web browser, and contains completely anonymous information such as a unique identifier and the website name. This allows a website to remember things like your personal preferences, products you prefer or what’s in your shopping basket.

 Use of cookies

 The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

Cookie Opt out

Most web browsers provide the option to block some or all cookie types should you wish to. Users can also opt out of the Google Display Network using the Ads Preferences Manager. Because some of our Website’s features may utilise cookies, we recommend that Users do not block them.

Updating of these Terms and Conditions

The Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

The contents currently or anticipated to be displayed on this Website, including Literary Works, Artistic Works, Sound Recordings, information, data, software, icons, text, graphics, lay-outs, images, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by South African and international laws, including but not limited to copyright and trade mark law. The Website Content is the property of Multi – Media Training, its advertisers and/or sponsors and/or is licensed to Multi – Media Training. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Contact Details

This website is run by MM Training CC based in South Africa and trading as Multi – Media Training, with registration number CK96/44253/23.

Our contact details are:

Company Name: Multi – Media Training
Subsidiary – RadCrit
Telephone Number: (051) 446 3261
Fax Number: 086 506 1533
E-mail Address: info@radcrit.co.za
Contact Person: Handrè vd Merwe
Street Address: 11 GA Watermeyer Street, Langenhovenpark
City: Bloemfontein
Province: Free State
Country: South Africa