I’m a Professional, how do I unlock a course?
You first have to register as a user and activate your account to be able to unlock a course. Once registered, follow these steps:- Login with your username/email address and password
- Click on Home or Shop.
- Click on a category of interest.
- Click again on the subcategory of interest.
- Click “Unlock Course” underneath the course of interest. Your course will be added to your shopping cart. Repeat these steps to add more courses to your cart.
- Click on the small cart icon on the product image or navigate to item on the menu bar and click on View Cart to view the content of your shopping cart.
- Once satisfied with the content of your cart, proceed to checkout.
- Click on the Courses button, then on the category of interest and again on the subcategory. Click on “Unlock course” which will direct you to the shopping page.
- Click on Tests and then on your course of interest to be directed to the shopping page.
I’m a student at a University, how do I unlock a course?
Universities order Radcrit courses through their procurement department. If your University purchased Radcrit Courses, you will automatically have access to all the courses once your account has been activated.How do I checkout?
Once courses have been added to your cart, follow these steps:- Navigate to item on the menu bar
- Click on checkout
- Navigate to item on menu bar
- Click on View cart
- Click on Proceed to checkout
- Complete your billing information
- Choose method of payment
- Tick “I’ve read and accept the terms and conditions”
- Click on Place order
- If the Credit or Debit cart option has been chosen, follow the Paygate instructions
- If the EFT or Cash option has been chosen, an email will be send to your email address with payment instructions.
How do I cancel my order if I have not paid yet?
If you have not yet paid for your order, you will receive an email from us a few days after your order has been placed notifying you that the order has not yet been paid. You can reply on this email requesting cancellation of your order. Your order will then be cancelled.How do I cancel my order if I have already paid?
If you have already paid for your order, your course will automatically be unlocked and made available to you. We can unfortunately not reverse this process. Sorry!How do I track my order?
An email will be sent to you informing you of the progress of your order. You can however follow these steps to check the status of your order:- Login with your username or email address and password
- Go to Dashboard
- Click on My Orders
- A list of your orders showing the status of your order will appear.
